Effective Date: 2025-12-01
Last Updated: 2025-12-09

ilearntricity (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase digital products. This policy is designed to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

1.1 Personal Information

We may collect the following personal information when you interact with our website:

• Name
• Email address
• Billing address
• Payment details (processed securely through third-party payment processors; we do not store full credit card numbers)
• Account login information (if you create an account)
• Purchase history
• Support requests and communication history

1.2 Non-Personal Information

This includes information that does not identify you directly:

• Browser type and version
• IP address and general location
• Device information
• Pages viewed and time spent on the website
• Clicks, navigation patterns, and usage statistics
• Cookies and similar tracking technologies

2. How We Collect Information

We collect information through:

• Account creation and checkout forms
• Email newsletter sign-ups
• Purchases of digital products
• Customer support interactions
• Cookies and analytics tools
• Embedded content or third-party integrations

3. How We Use Your Information

We use your information for the following purposes:

3.1 To Provide and Improve Our Services

• Process payments for digital products
• Deliver purchased digital content
• Customize and improve user experience
• Manage your account (if applicable)

3.2 Communication

• Send order confirmations and receipts
• Provide technical or customer support
• Notify you about product updates, promotions, or new offerings (only with your consent)
• Send important administrative notifications

3.3 Security & Fraud Prevention

• Verify payment information
• Prevent unauthorized transactions
• Maintain the security of our website

3.4 Legal Compliance

• Meet requirements under Canadian law
• Respond to lawful requests from authorities

4. How We Share Your Information

We do not sell or rent your personal information.

However, we may share your information with trusted third-party service providers who assist in operating our website or delivering our services, such as

• Payment processors (e.g., Stripe, PayPal)
• Email marketing platforms
• Cloud hosting providers
• Analytics tools (e.g., Google Analytics)
• Learning management or download delivery systems

These parties may only use your information to perform the services we require and must comply with applicable privacy laws.

We may also disclose information if required by law or necessary to protect our rights, safety, or property.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve website functionality
• Track website performance
• Analyze user behaviour.
• Remember your preferences
• Facilitate secure login sessions

You may disable cookies in your browser settings, but some features may not function properly.

6. Storage and Protection of Your Information

We take reasonable technical and organizational measures to safeguard your information, including

• Encrypted data transmission (SSL/TLS)
• Restricted access to sensitive information
• Secure third-party payment systems
• Regular monitoring for vulnerabilities

However, no online system can guarantee 100% security. You use the website at your own risk.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill purchase obligations
• Provide customer support
• Meet legal or tax requirements
• Maintain accurate business records

You may request deletion of your information at any time (see Section 9).

8. Your Rights Under Canadian Law

In accordance with PIPEDA, you have the right to:

• Access your personal information
• Request correction of inaccurate or outdated information
• Withdraw consent at any time (except where legally required)
• Request deletion of your data
• Challenge our compliance with privacy regulations

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from minors. If a child has provided information in error, please contact us to have it removed.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We encourage you to review their policies before providing personal information.

11. International Data Transfers

If our service providers store or process your information outside Canada, we ensure they meet privacy standards comparable to Canadian regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted with a revised “Last Updated” date.
Continued use of our website indicates acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

ilearntricity
Email: info@ilearntricity.ca
Website: www.ilearntricity.ca
Address: 6 Arden Crescent, Toronto Ontario, Canada MlL3R5